Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They are widely used to make websites work more efficiently and provide a better user experience.

Cookies allow us to recognize you when you return to our site, remember your preferences, and provide personalized content. They also help us analyze how our site is used and improve our services.

2. Types of Cookies We Use

We use the following types of cookies on our website:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. Without these cookies, the website cannot function correctly.

Examples: Authentication cookies, session identifiers, security tokens

Functional Cookies

These cookies enable enhanced functionality and personalization, such as videos and live chats. They may be set by us or by third-party providers whose services we have added to our pages.

Examples: Language preferences, theme settings, user interface customizations

Analytics Cookies

These cookies allow us to analyze how visitors use our website, which helps us improve our services. The information collected is aggregated and anonymous, and does not identify individual visitors.

Examples: Google Analytics, page view tracking, user behavior analysis

Performance Cookies

These cookies help us understand how our website performs, how visitors interact with our site, and whether there are any technical issues. This information helps us optimize our website for better performance.

Examples: Load time monitoring, error tracking, A/B testing

3. Cookie Duration

Cookies have different lifespans depending on their purpose:

• Session Cookies: These are temporary cookies that expire when you close your browser
• Persistent Cookies: These remain on your device for a set period or until you delete them
• First-Party Cookies: These are set by TrackFlow directly
• Third-Party Cookies: These are set by external services we use (e.g., analytics, payment processors)

4. Managing Cookies

You have several options to manage cookies:

• Browser Settings: Most web browsers allow you to control cookies through their settings. You can block all cookies, accept only certain cookies, or delete existing cookies
• Cookie Consent Banner: When you first visit our site, you can choose to accept all cookies or reject non-essential cookies through our consent banner
• Opt-Out Links: Some third-party services provide opt-out links for their specific cookies

Please note that blocking or deleting cookies may affect your user experience and may prevent certain features from working properly.

5. Third-Party Cookies

We use third-party services that may set cookies on your device. These include:

• Stripe: For secure payment processing
• Google Analytics: For website analytics and performance monitoring
• Authentication Providers: For single sign-on functionality (if applicable)

These third parties have their own privacy policies and cookie policies. We encourage you to review their policies to understand how they use cookies.

6. Updates to This Policy

We may update this cookie policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

7. Contact Information

If you have any questions about this cookie policy or our use of cookies, please contact us:

Email: noreply@track-flow.io
Website: https://track-flow.io